Slots / Mobile
This policy explains how hometohel collects, uses, and protects information tied to your account — including data from your OVO, LinkAja, and Bank Transfer transactions. We keep our data practices transparent so you know exactly what we hold, why we hold it, and how to act on it.
When you create an account on hometohel, we collect the information needed to operate your account: your registration details, login activity, and the payment method records connected to deposits you make through OVO, LinkAja, or Bank Transfer. We do not sell your personal data to third parties. Data tied to your payment activity is retained to maintain accurate account records and to support any disputes or correction requests you raise through our support channel. We store account data on secured servers. Access within our team is limited to staff who need it to operate or troubleshoot your account. When you use OVO or LinkAja to fund your account, the payment transaction flows through those providers' own systems — their privacy terms also apply to that portion of the transaction, separate from what we hold on our side. Cookies and similar tracking are used to keep your session active and to record account preferences. You can review cookie settings in your browser at any time. If you access hometohel from Indonesia, this policy applies where local law permits. Availability and data-handling obligations may vary based on your region and applicable regulations.
OVO payment context chip
LinkAja payment context chip
Bank Transfer payment context chip
This policy covers data collected when you register, log in, or update your account details on hometohel. Session records, device type, and login timestamps are part of this scope.
Payment records from OVO, LinkAja, and Bank Transfer deposits are within scope. We retain transaction references to support your account balance and to process correction requests. The payment provider's own terms govern the transfer itself.
Your browsing activity within hometohel — pages visited, game categories opened, session duration — is collected for account security and to keep the experience relevant. This data does not leave our platform for advertising purposes.
Links or services outside hometohel, including payment provider apps like OVO and LinkAja, operate under their own privacy terms. We are not responsible for data practices on those external platforms once you leave our site.
Your account data is not static — you have practical options to review and correct it. If you want to see what information we hold, start by logging into your account and opening the account settings page; your registered details, deposit history, and payment method references are visible there. For anything not visible in those settings, you can submit a data review request directly through our support channel. Our team will confirm receipt and follow up with what we can disclose under applicable local rules. If you find incorrect details — a mismatched name, a wrong email address, or an outdated payment reference — you can correct most fields directly in account settings. For records you cannot edit yourself, contact support with the specific field and the correct value. Requests to close your account and remove your data are also handled through support, subject to any retention obligations that apply under local law.
Log in and open account settings to see your registered profile, payment method references, and deposit history. Most data we hold about you is visible there without needing to contact us.
Update your name, email, or contact details directly in account settings. For fields locked after verification, submit a correction request via support with the specific change needed.
If something in your account data looks wrong or you want to understand how a specific record is used, send a message through the support channel with your account ID and the data point in question.
To request data deletion or account closure, contact support directly. We will confirm which data can be removed and what must be retained under local law before proceeding.
Open the live chat widget from any page on hometohel while logged in. State your account ID and the privacy topic so the agent can pull the right records.
Send your data request or correction query to our support email address shown in your account settings page under the Help section. Include your registered email and a clear description of the request.
For self-service changes — name, contact details, payment method references — go to account settings after login. The fields available for direct edit are labelled there without needing to contact support.
Account and transaction data is stored on secured servers with access limited to staff operating your account. Payment data from OVO, LinkAja, and Bank Transfer is kept as a reference record — we do not store card or wallet credentials directly.
We use cookies to keep your session active and to remember account preferences. Cookie behaviour can be reviewed and adjusted in your browser settings. Turning off cookies may affect how your account session operates.
Account records are kept for as long as your account is active. After a closure request is processed, data is removed except where local law requires us to retain specific records for a defined period. Support will confirm what applies to your account.
When this policy changes, we post the updated version on this page with a revised date at the top. Continuing to use your account after a policy update means you have had the opportunity to review the change. For significant changes, we aim to notify you via account-linked contact.
We collect your name, email address, and contact details at registration. Once you make a deposit through OVO, LinkAja, or Bank Transfer, a transaction reference is added to your account record. We do not collect wallet passwords or banking credentials.
We do not sell your personal data. Payment providers like OVO and LinkAja receive only the data needed to process your deposit transaction. Those providers handle that data under their own privacy terms, separate from ours.
Log in and open your account settings — registered details, deposit history, and payment method references are visible there. For data not shown in settings, submit a request through live chat or the support email listed in the Help section.
Most profile fields can be edited directly in account settings after login. For fields locked after verification — such as the name on a Bank Transfer reference — contact support with the specific correction and our team will handle it.
Contact support through live chat or the email address in your account Help section. We will confirm which data can be deleted and which records must be kept under local law before processing the request.
Yes. This policy applies to accounts accessed from Indonesia where local law permits. Data handling and retention obligations may vary by region. If local rules require adjustments to how we handle your data, those adjustments apply to your account specifically.